New Step by Step Map For telus billing support
New Step by Step Map For telus billing support
Blog Article
Each one that phone calls the tech support quantity is wishing to speak to an actual individual immediately. Nobody desires to must soar through a maze of questions in hopes of only getting set inside a que to talk to a real human being!
Professional was ready to stroll me by my difficulty and aided pinpoint the place the problem was going on and recommended me of an alternate so I could get my job concluded. I so appreciated his enable and endurance in going for walks me by the several situations. He adopted up with info on my up coming steps.
@Oleginza Wrote: I named Telus CS at 8.55AM Mountain time plus they hanged up on me, saying which i really need to phone during "normal Business office hours". Is this for actual?
I known as Telus CS at eight.55AM Mountain time and they hanged up on me, expressing which i need to contact during "normal Office environment hrs". Is that this for actual?
If our reply solved your concern, please click Take as Alternative that will help Other folks during the Local community.
• In my dialogue with Juan through the loyalty workforce, I used to be falsely accused of remaining discriminatory Once i referenced One more Office, which was really offensive and uncalled for. Juan later apologized, expressing which the knowledge was utterly unacceptable.
Payment impacting adjustments will require a telephone call but in advance of carrying out that, have you tried out the payment arrangement choices on the internet?
I are calling and calling Telus and experienced a chat Together with the AI that did not appear to be to comprehend what I used to be asking.
The TELUS workforce acknowledges that our do the job spans a lot of Territories and Treaty locations and we're grateful for the traditional Information Keepers and Elders who're with us now, those who have long gone in advance of us plus the youth that inspire us.
If an automatic assistant asks for The rationale of your respective call, mention "I wish to make payment preparations for my mobility Invoice".
My professional aided me with my concern and answered all of my comply with-up concerns. You have the best persons Functioning in your case!
The hours they've got will not be Operating effectively with my get the job done and caring for an elderly family member hectic routine. I also chatted but they instructed me I ought to call in.
Take note: if The subject just isn't yet coated by TELUS Skilled Messaging, You will be delivered which has a callback selection.
Hi Everybody, I really need to Speak Telus technical support to customer service in regards to modifying a payment arrangement. I wanted to know if there is an e-mail or other solution to contact them because I am Performing, and most periods I try to call And do not get to talk to an individual ahead of I have to cling up.
This is a significant squander of time and only results in a really discouraged customer in advance of they get to speak towards the CSR and now the CSR has to deal with an already pressured to their limit customer.